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Post by StillREEL on Aug 29, 2020 17:11:26 GMT
2014 B&G G4 Radar has suddenly stopped working. Followed the SIMRAD / B&G troubleshooting guide (see below) and found no faults ... yet. Under Radar Status, -> Scanner Info indicates Type : No Scanner, Software Version : 0.0., Serial Number : No Radar. Under Network DEVICES, DEVICE: RI10 - Broadband Radar Software Version: 1.4.1 Model: 1.0.2 Address: 10 S/N: 1306E ... Status: OK There is Power to the RI10 unit (despite no indicator light above the power cable) and there is power at the RI10 going up the mast (12.3V). Ethernet to the MFD (multifunction display) appears to be working ~ NMEA compass direction both work and are displayed. Have yet to check the end of the cable at the Dome itself but do not look forward to doing the work while at height up the mast. The outage occurred at the same time I removed previous owners routes from the log. (Did I reset something else?) So, #1 check the dome end of the cable. Got that. Is there a way of testing the dome transmitter? Could the RI10 be the fault? Anyone had similar issue? A bit puzzled as to where to turn next. Thoughts and / or advise appreciated. BC 409 SO www.simrad-yachting.com/help--support/?guideTitle=Troubleshooting-3G-and-4G-Radar-Systems&guideId=005-968 |
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Post by StillREEL on Sept 11, 2020 20:52:59 GMT
Update;
The issue is not at deck level. Heading up the mast .......... .
To be continued.
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Post by ohana on Sept 11, 2020 22:03:21 GMT
Hi, I had exactly the same issue with my Simrad 3G radar unit (from 2012) a few months ago, same error messages. Ended up taking the radome off the mast and sending it back with the RI10 unit to Simrad UK for checking. The radome was found to be faulty. Rather than repair, they could only offer a reconditioned replacement for 1/2 retail cost of new. The replacement arrived last week, looks brand new to me. Going to refit this weekend hopefully.
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Post by StillREEL on Sept 12, 2020 1:00:50 GMT
Thank you. Taking the dome down this week.
BC
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web
Full Member
Posts: 29
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Post by web on Sept 15, 2020 12:37:08 GMT
You might try a auto search for devices on the mfd. My Zeus 2 occasionally randomly looses devices. Frustrating. Good luck.
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Post by StillREEL on Sept 15, 2020 20:49:14 GMT
You might try a auto search for devices on the mfd. My Zeus 2 occasionally randomly looses devices. Frustrating. Good luck. Someone else recommend that as well but I can't find that function. I have a Zeus Touch. Any idea where the search function is on the menu? I've already powered up and down a number of times so I would have thought the MFD would have initiated a search but if there's a menu option, I'd give that a try. Thanks BC |
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Post by sailbleu on Sept 16, 2020 8:47:31 GMT
You might want to check for oxidation in and around the cable plug that connects to the scanner .
I have Raymarine equipment , but oxidation and compromised contacts know no brand .
My rader was left unused for 4 years until I found out , last year before leaving the boat in winter storage , a few of the (8 ) contacts failed to connect due to oxidation .
No sure about B&G , but the Raymarine analog radar cable connector is silly and fragile .
In July , after lockdown and returning to the boat , I’ve bypassed this connector by soldering new leads , 8 of them , on the print and used a proper connector between scanner and cable .
And guess what , no more message on the plotter “ scanner not found “ !
My radar is back online .
Just saying , it could be a possibility .
Regards
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Post by StillREEL on Sept 16, 2020 20:50:19 GMT
You might want to check for oxidation in and around the cable plug that connects to the scanner . I have Raymarine equipment , but oxidation and compromised contacts know no brand . My rader was left unused for 4 years until I found out , last year before leaving the boat in winter storage , a few of the (8 ) contacts failed to connect due to oxidation . No sure about B&G , but the Raymarine analog radar cable connector is silly and fragile . In July , after lockdown and returning to the boat , I’ve bypassed this connector by soldering new leads , 8 of them , on the print and used a proper connector between scanner and cable . And guess what , no more message on the plotter “ scanner not found “ ! My radar is back online . Just saying , it could be a possibility . Regards Thanks. I found the AUTO SELECT on the MFD and it did not reboot the system. I heading up the mast to take a look at the radome end of the cable at next possible opportunity. Working at height with a volt meter ought to be real fun. Thanks again. BC |
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Post by StillREEL on Oct 11, 2020 19:16:55 GMT
Just to update; voltage through the cable to the radar dome is good. It would now appear the system issued up to the dome, which I have now unplugged, un-bolted and lowered to the deck; a rather exciting experience that I would rather not repeat.
I'm going to have the unit bench tested by a radio/radar specialist unless anyone can suggest options for a hands-on technician.
Thx
BC
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Post by ohana on Oct 13, 2020 13:15:11 GMT
You might want to check for oxidation in and around the cable plug that connects to the scanner . I have Raymarine equipment , but oxidation and compromised contacts know no brand . My rader was left unused for 4 years until I found out , last year before leaving the boat in winter storage , a few of the (8 ) contacts failed to connect due to oxidation . No sure about B&G , but the Raymarine analog radar cable connector is silly and fragile . In July , after lockdown and returning to the boat , I’ve bypassed this connector by soldering new leads , 8 of them , on the print and used a proper connector between scanner and cable . And guess what , no more message on the plotter “ scanner not found “ ! My radar is back online . Just saying , it could be a possibility . Regards I use Contralube on all external connections, brilliant stuff for preventing this type of connection deterioration! |
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Post by ohana on Oct 13, 2020 13:17:11 GMT
Just to update; voltage through the cable to the radar dome is good. It would now appear the system issued up to the dome, which I have now unplugged, un-bolted and lowered to the deck; a rather exciting experience that I would rather not repeat. I'm going to have the unit bench tested by a radio/radar specialist unless anyone can suggest options for a hands-on technician. Thx BC I also found the process of taking down the Simrad radar dome stressful! FYI, have made a net bag round the new dome with a top strop connection for a halyard to help installation, idea is I can cut this away once the dome is secure. |
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Post by StillREEL on Oct 14, 2020 12:41:04 GMT
Great idea! It's either that or I send the wife up. BC  |
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Post by StillREEL on Jun 19, 2021 13:27:46 GMT
We have Radar!
The issue appears to have been the configuration and the M1 WiFi unit.
The RI10 Radar was "Daisy-chained" through the M1. I installed a NEP-2 and there it is! Radar is working properly. But now the M1 is not registering (through the NEP-2). Direct to the Zeus Touch and it works but it would seem the (updated, current) software gets a bit confused when running both M1 Wifi and the RI10 radar modules.
Still, I'd far rather have the Radar operational than the WiFi.
BC
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