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Post by lynnardm on Dec 13, 2019 16:28:56 GMT
I was having trouble getting my new on-line jeanneau parts account set up correctly. I just received the below. I’ve asked if this means existing boat owner accounts will be deactivated.
Capt’n Lynn
On Dec 13, 2019, at 6:03 AM, Debbie THOMAS <d.thomas@beneteau.com> wrote:
I received some info on your question. From what I understand, Jeanneau is wanting Boat Owners to consult with the dealers for Powerboat parts so you will not have access to this boat online. Debbie
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dwp
Junior Member
Posts: 18
Jeanneau Model: NC 895
Home Port: Port Orchard, WA
Country: USA
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Post by dwp on Dec 13, 2019 21:37:08 GMT
I have found that if you select "US Built" from the catalog the Jeanneau site forwards you to a new website "parts.fwdealer.com". It tries to auto login but fails. You can browse the parts catalog for your boat here but it doesn't seem complete or laid out very well. On the Jeanneau parts site if you don't select a "US Built" model you can order. Although I have a US built 2019 NC 895 I ordered the switches and support referenced on a different thread from the Jeanneau site on 12/10 and received tracking information today. I try to make sure the part is the same on the two sites before ordering but if the cost is low enough I would probably try it anyway.
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Post by timbray on Dec 13, 2019 22:32:40 GMT
Could you post the link for this online service? Thanks in advance.
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dwp
Junior Member
Posts: 18
Jeanneau Model: NC 895
Home Port: Port Orchard, WA
Country: USA
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Post by dwp on Dec 13, 2019 22:47:14 GMT
The website is spareparts.jeanneau.us. There is a link to register as a new user below the login form. It took a couple of days and more than one attempt to actually get an account.
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