NEW SO490 ceiling panels falling down

[leesim64]

NEW SO490 - commissioned in Port Napoleon, France - arrived with galley ceiling panels falling down due to Jeanneau using 3 pieces of velcro to hold it up instead of screws...
commissioning team advised, we - the owners - should buy screws and white covers for them and fix it ourselves???

anyone else receive their new not so cheap yacht and be asked to repair things before she even got into the water?

also door handles in owners cabin entry and head fell off after sea trial

and we have a hose outlet in our anchor locker but were not supplied with the connector.  again, commissioning team advised we just needed to buy a normal gardena connector - we now own every gardena connector we could find and still struggling to find one that fits?   

anyone else have the outlet in their locker and any chance you can take a picture of the connector you are using?

thanks in advance, 

[ianpowolny]

Welcome to our site. You'll find lots of advise on things you didn't want to know about here>

I like the name of your boat. Shame your not there yet but you will get there and have great JOY.

A couple of months ago the same question about Velcro was asked here or on our sister Facenook page. The answer seems to be Dual Hook Velcro. It's available from Amazon. So that might sort out your ceiling panel issue.

I can't help with the water connector but if you could post a photo of what you have opn board I'm sure someone here will know a solution.

I thonk you'll need to buy some blue Loctite assuming the handles on Joy have grub screws. Affinity is from 2008 and the door handles fall off fairly frequently.

Hoprfully see in Jersey next year.

Ian

[alenka]

The problem I have found (on my last two boats) is the backing glue on the velcro drying out, not the hooks actually separating and coming apart.  I have tried all sorts of adhesives to re-fix the strips to either the ceiling or the ceiling panel but with very little lasting luck.

On my current boat it has taken over 14 years for this to start happening (just 10 on my Hunter Legend) so I don't think I can complain too loudly. However, I would certainly not expect this to happen on a brand new boat and I don't think I would accept it.  

I would hazard a guess and say the area was not properly cleaned and prep'ed prior to applying the velcro strips. Are they all coming down or just one or two?

Are you in Elizabeth Marina?  Think I might have walked past 'JOY' last week

[cayoloco]

It is true that the PSA (pressure sensitive adhesive) may not be as strong as the dual lock Velcro. What I have done is use epoxy on the PSA side of the dual lock to make sure that the Velcro did not come off the fiberglass headliner.

[alenka]

Ditto.  It lasts about 6 months. I have also tried Gorilla Glue with very little improvement.  My local techy says he can use some ultra, ultra strong stuff but the fumes are so bad i will have to move off the boat for a couple of days!

[captbillh]

I tried to pad the Velcro out since there is a curve, not straight line but I ended up buying screws and white "capped surrounds" and drilling into the boxed sections. Even 15 lb 3M stripes did not do it. Jeanneau uses screws where!

[alex1949]

Aug 10, 2019 7:05:10 GMT leesim64 said:

NEW SO490 - commissioned in Port Napoleon, France - arrived with galley ceiling panels falling down due to Jeanneau using 3 pieces of velcro to hold it up instead of screws...
commissioning team advised, we - the owners - should buy screws and white covers for them and fix it ourselves???

anyone else receive their new not so cheap yacht and be asked to repair things before she even got into the water?

also door handles in owners cabin entry and head fell off after sea trial

and we have a hose outlet in our anchor locker but were not supplied with the connector.  again, commissioning team advised we just needed to buy a normal gardena connector - we now own every gardena connector we could find and still struggling to find one that fits?   

anyone else have the outlet in their locker and any chance you can take a picture of the connector you are using?

thanks in advance, 

Hi leesim64, sorry to read about your boat,It would have drive me crazy, I can assure you that if you but a Mercedese 
for much less money it will never happened.
I suffer from same thing on my SO40DS 2005. Wooden ceiling panels starts to fall one by one, the jumbo velcro pieces
will not hold panels in place and as much as I try to push them back to place it will never catch again although they looks
ok. The screws/holes/covers looks very primitive. Have anyone got a better idea for me ?  
Sorry again using your post putting up my problem.
Use media and put on some pictures that Jeanneau can not justify,they will take care of.

[djpowers]

The water port on my SO479 is likely the same one you are mentioning.  I am not sure if you have figured out a solution, my path sounds much like yours, I now own the complete line of Gardena connectors--none worked.

I swapped out most of the parts as the metal inlet connector and the plastic housing lead to stripped the treads and the suboptimal outcome of the connection popping off lead to my water pump emptying all of my water into the cockpit.  Total fail on Jeanneau's part.

I use some of the newly acquired Gardena connectors and 3M 5200 to cement the inlet connector.  After that, I left the regulator in place and added a one-way value to protect against the entire system pumping out if the connection fails.  The metal connector had this feature built-in, which is why the Gardena connectors did not work.  Its worked great for the past couple years.

I do still use a regulator at the marina water connection and of course a water filter.

I must say that I was terribly disappointed in the number of really silly omissions, lousy quality choices or simply bad design that I experienced with my commissioning.  Mostly they were items that were simply done poorly.  After going through the entire vessel, the experience actually allowed me to make many simple upgrades and totally understand the workings of the vessel.  I am over that and I am thoroughly enjoying the boat!  I hope you have made it through to that point. 

PS.  Gorilla Glue does not work on the panels, tried that as well.  I don't find Gorilla Glue to really work at all on the boat, I threw that in the garbage.

[windazzle]

Leesim64,
Have the same issue with my new SO 440. The dealer installed screws with white caps in several of the panels that fell down. Before this “fix” one fell down when we had friends on the boat and we’re out out sailing! So now we have a few panels with white buttons and some without.
The bonded Velcro actually pulled the wood laminate off of the ceiling panel and stayed attached to the Velcro. The bond to the fiberglass side was very good.
It appears this has been a problem for years that Jeanneau has yet to resolve.
I think there needs to be three times more than as commissioned Velcro snap attachment clips to properly hold the panel up. I’ll report back once this is completed on my boat and sail tested. I don’t like the white buttons, it looks cheap.

[guidance]

We have been experiencing this trouble on our SO440. Multiple tries with other velcro and such. Resorting to screws and white covers. Disappointed in Jeanneau on this one.

[jaminb]

I don't suppose anyone has found a solution in the last 2 years? 

3m double sided pad and double sided gorilla tape have failed.

[timpeacockuk]

I found that no double sided tape/ Velcro option worked on my 2010 42DS ceiling panels, particularly in the Spanish sun. In the end I glued small plywood squares onto the underside of the cabin roof and secured the panels with screws and plastic dome covers.

[jaminb]

thanks Tim

Before resulting to screws I thought Sticks Like Shxt maybe my last resort.  Will be a pain to cut free when the inevitable leaks come but having cut through the several tubes of silicone holding the gas locker in I am sure I am upto the job.

Ben

[jy51]

I have the same problem on my Jeanneau Yachts 51.  I have had 4 panels that have dropped over time.

It seems the marine plywood ceiling panels are not sealed and either warp over time causing the velcro to come apart or as a previous poster said the velcro attached with Sikaflex to the plywood is not man enough for the job. however, the velcro fixed to the fibreglass coachroof inner is very secure.

I have installed extra velcro patches and on the ceiling panel side used a wood glue, having soaked the area in the same glue and allowed to dry before gluing the patch.  I put pressure over night on the repair by using a boat hook wedged onto the floor and ceiling with an old book to protect the ceiling finish.  So far this seems to have worked.  Fingers crossed.