Problems with warranty repair

michaeld
New Member

Posts: 1
Jeanneau Model: Leader 40
Yacht Name: Das Boot
Home Port: Werder
Country: Germany

Problems with warranty repair Jan 21, 2019 11:52:12 GMT

Quote

Hello everybody,

since summer 2017 I'm owner of a brand new Leader 40. Since last year there are small repairs on guarantee necessary.

My dealer, Gründl in Hamburg Germany' ignores my requests. No reaction on mails, not available on the phone...

My question now is, what Can I do. Is there a central Service from Jeanneau who Can help me?

Thanks for your help.

Michael Dirks

ania Expert Member Posts: 187	Problems with warranty repair Jan 21, 2019 16:37:12 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by ania on Jan 21, 2019 16:37:12 GMT Call main office in France and complain.

rene Junior Member Coralyn Ann SO 36i Posts: 23	Problems with warranty repair Jan 21, 2019 22:01:18 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by rene on Jan 21, 2019 22:01:18 GMT Get a lawyer and have them send a letter in no uncertain terms

theswede Junior Member Posts: 12	Problems with warranty repair Jan 27, 2019 15:24:05 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by theswede on Jan 27, 2019 15:24:05 GMT What sort of repairs are needed?
	Last Edit: Jan 27, 2019 15:24:18 GMT by theswede