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Post by MalcolmP on Feb 21, 2005 22:16:43 GMT
Latest update in IBI magazine on the Groupe Beneteau's 2003/04 performance states that the group built around 10,000 boats last year with around 1,400 Jeanneau sailboats, 2,100 Beneteau, 150 Lagoon catamarans, 80 Wauquiez and 1 CNB super-yacht. Beneteau also made 1,500 power craft c/w Jeanneau who made around 2,300 power (mainly in Poland) plus several thousand Rigiflex dinghys. The report also gives an opending date of June this year for the new state of the art Jeanneau factory in Cholet to be opened
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Post by anapapad on Feb 22, 2005 12:41:12 GMT
Has anyone find it difficult to communicate with Jeanneau after sales division through e-mail? I find it disturbing not getting any reply or even an aknowledgement.  |
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Post by JolleyMon on Feb 23, 2005 4:14:54 GMT
I have had the same experience. During the sale, all was well, but now just trying to order a spare waste cap is almost impossible.
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Steve
Full Member
Posts: 27
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Post by Steve on Feb 23, 2005 6:47:54 GMT
We had a couple of issues with our new 2004 SO45.2 which needed to be brought to the attention of Jeanneau (St. Herbiers) after-sales for resolution.
I've found them very helpful and their response was very quick to my e-mails.
Steve
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Post by MalcolmP on Feb 23, 2005 18:24:39 GMT
Well in the USA (Erik Stromberg) is now being so revered that I wonder if elevation to Sainthood might happen  Here in the UK I have personally only had excellent service both from Sea Ventures (Alan Bruce) and Clarke & Carter (specially Ian Scott) despite being a demanding customer during commissioning Ewan de Villefroy at the Jeanneau factory is the best contact there. Malcolm |
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Post by myblueheaven on Feb 27, 2005 22:13:17 GMT
I am having trouble getting help from Jeanneau Of America with parts request. I realize my boat is a 91 year but they should still have some ideas of where to get parts etc. I have sent two emails with images of the parts and request for things like wiring schematics, manuals and systems list and suppliers.
I was very nieve in thinking that such a large and expensive item there would be in existance alot of litterature on my boat. It would certainly come with operator manuals, electrical schematics, service information, parts sources...you know, like a car! i can get list of evry single screw , nut and piece of plastic to a 86 Chevy Caprice, but yachts costing a million dollars are lucky to have a general systems description written up for the owners. So, if anyone out there has anything on a 1991 Sun Odyssey 51, I would love to get a copy. And anything owners have done as mods, ad-ons or fixes would be most appreciated.
chris
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